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• Eligibility
• Enrollment
• Membership Obligations
• Expiration of Points and Termination of Membership
• Eligibility
• Enrollment
• Membership Obligations
• Expiration of Points and Termination of Membership
• Earning Points
• Redeeming Points
• Elite Status
• Miscellaneous
• Disclaimer of Warranties and Limitation of Liability
• Program Modifications or Termination
• Governing Law and Interpretation
• Dispute Resolution
The following supersedes all prior Likhar Rewards Terms and Conditions. By participating or continuing to participate in Likhar Rewards after the Effective Date Of October 17, 2022, you agree to the following:
Likhar Rewards™ is the rewards program of Likhar Hotel Group for Europe, Middle East, Africa and Asia Pacific (“Likhar Rewards” or the “Program”) as it may be provided from time to time to Program members (“members”, “you” or “your”) by Likhar Loyalty Management B.V, its affiliates and subsidiaries (“Likhar”, “we”, “us” or “our”). Likhar Rewards offers its members the opportunity to earn and redeem points (at Participating Properties and with Partners). These terms and conditions (the “Program Terms”) govern your membership and participation in Likhar Rewards and it is your responsibility to read and understand all of them. Likhar may at any time, to the largest extent permitted under applicable law, in its sole discretion and without notice or liability, terminate, amend, modify or supplement Likhar Rewards Program benefits, or the Program Terms. By becoming and remaining a member of Likhar Rewards, and receiving and redeeming points, you agree that you have read, understand and accept these Program Terms, as amended from time to time. Membership and Program benefits are offered at the sole discretion of Likhar.
a. “Award Night” means a night at a Participating Property paid for by redeeming points. Award Nights are subject to these Program Terms and the terms and conditions of the Participating Property.
b. “Award Stay” means any stay at a Participating Property that includes one or more Award Nights.
c. “Eligible Booking” means a reservation made by a Likhar Rewards or Likhar Rewards for Bookers and Planners member on a GDS or Likhar website, or channel deemed eligible for an Eligible Stay or Eligible Night at an Eligible Rate.
d. “Eligible Food and Beverages” means certain food and beverages charged to your room during an Eligible Stay.
e. “Eligible Night” means a night at a Participating Property that is booked at an Eligible Rate.
f. “Eligible Rate” means a rate identified in Likhar’s reservation system as eligible for points. Eligible Rate does not include, without limitation, the following: employee rates; friends and family rates; airline crew rates; travel agency employee rates; certain promotional and package rates; rates paid using a free night voucher and other complimentary or barter rooms; rates booked through an online travel company, whether such rates are direct, auction or bid rates; rates booked and billed through a master account, including group accounts and tour operator accounts; and certain other rates booked through third parties. Eligibility may be determined by Likhar from time to time in its sole discretion.
g. “Eligible Stay” means one or more consecutive Eligible Night(s) at the same Participating Property, regardless of the number of check-ins or check-outs that occur during that stay.
h. “Elite Status” means an individual member’s status in Likhar Rewards with different and/or additional Program benefits according to status, as determined by Likhar from time to time in its sole discretion.
i. “Event Purchase” means the U.S. dollar amount spent at a Participating Property for certain costs associated with meetings, events and conventions, excluding tax and gratuities charged to the event master bill.
j. “Pay with points” means a redemption method whereby a member pays a portion or full amount of an Award Night with points.
k. “GDS” means a Global Distribution System
l. “Participating Property” means certain hotels and properties operating under Likhar brands, including Likhar Individuals, Likhar Collection, Likhar Blu, Likhar, Likhar RED, Park Plaza, Park Inn by Likhar, and Country Inn & Suites by Likhar, and other brands or concepts that may be added by Likhar, that provide benefits to Likhar Rewards members from time to time. Participating Properties and the Program benefits provided by each Participating Property are subject to change at any time without notice.
m. “Partners” means third parties and their service providers that provide benefits to Likhar Rewards members from time to time. Partners and the Program benefits provided by each Partner are subject to change at any time without notice. Nothing in the Program Terms is intended to or shall create or establish any agency, partnership or joint venture relationship between us and our Partners.
n. “Pending Points” are not available for redemption until they are converted to spendable points, which occurs approximately 15 days after the Eligible Booking is consumed. Pending points that do not convert to spendable points (i.e. cancelled bookings or no shows) are forfeited.
o.“Likhar Rewards” means the rewards program of Likhar Hotel Group for Europe, Middle East, Africa and Asia Pacific as it may be provided from time to time.
p. “Likhar Rewards for Bookers and Planners” means the rewards program of Likhar Hotel Group for Europe, Middle East, Africa and Asia Pacific as it may be provided from time to time to meeting and event planners, SME planner and travel agent.
q. “Likhar Rewards Americas” refers to the Likhar Hotel Group Americas loyalty program which supports members who earn and/or redeem in the United States, Canada, Latin America and the Caribbean.
r. “Likhar Rewards for Business Americas” refers to the Likhar Hotel Group Americas loyalty programs which support our business members who earn, redeem, and do business in the United States, Canada, Latin America and the Caribbean as a meeting and event planner or as a travel consultant.
s. “Room Charges” means the U.S. dollar amount of the Eligible Rate paid during an Eligible Stay. Room Charges do not include tax, incidental or third-party charges incurred and charged to the room, such as charges for telephone or other communications services, laundry, pay-per-view movies, entertainment, recreational facilities, restaurants, banquets, catering, gift shops, stores, tenants, vendors or concessionaires.
t. “Spendable Points” means points available for redemption
a. Eligibility: Application for membership in Likhar Rewards is open to individual persons who are of majority age in their place of residence. Likhar Rewards members must provide and maintain an accurate email address and an accurate physical address, including city, state or province, and country of residence. An individual may maintain only one Likhar Rewards membership and may not earn Points on more than one Likhar Rewards account. Members may also maintain a Likhar Rewards Americas membership using the same name and email address. Membership and participation in Likhar Rewards is void where prohibited by applicable law, rule or regulation.
b. Enrollment: You may apply for membership in Likhar Rewards at a Participating Property, online at https://www.Likharhotels.com/en-us/Likhar-rewards/join, via Likhar Hotels App, or by telephone by calling Member Services, to find the number for your area visit www.Likharhotels.com/en-us/contact-us. We may, to the largest extent permitted under applicable law, in our sole discretion and without any liability to you, accept or decline your application for membership in Likhar Rewards. If we accept your application for membership, we will establish a Likhar Rewards account in your name. If you apply for membership at a Participating Property during an Eligible Stay and your application is accepted, you will receive your Likhar Rewards member number and credentials at the time of enrollment. If you apply for membership online, via App or by contacting member services and your application is accepted, you will receive your Likhar Rewards member number and credentials in an email.
c. Status: Likhar Rewards members may qualify for Club, Premium or VIP Status. Benefits, awards, redemption opportunities and requirements for each Status are determined by us from time to time in our sole discretion. Members are eligible for Status depending on the number of Eligible Nights or Eligible Stays at Participating Properties in a calendar year as follows:
i. Club Status: Likhar Rewards members earn Club Status upon enrollment. No stays or nights are required for this entry level
ii. Premium Status: Likhar Rewards members may earn Premium Status with at least 5 Eligible Nights or 3 Eligible Stays in one calendar year and each subsequent calendar year.
iii. Likhar Rewards for Bookers and Planners: members may earn Premium Status after the first eligible professional booking and reservation is completed and member has checked out. Nights booked with an Online Travel Company will count as tier nights and contribute toward your tier status
d. Membership Obligations: As a Likhar Rewards member, you agree to comply with these Program Terms, the applicable terms and conditions of our Partners, and all applicable laws, rules and regulations. You agree that your participation in Likhar Rewards is entirely at your own risk. You agree that if you object to any of these Program Terms, or any modifications thereof, or otherwise become dissatisfied with Likhar Rewards, you have the right to terminate your membership. You agree that you are responsible for restricting access to and maintaining the confidentiality of your Likhar Rewards member number, account and password. You also agree to promptly notify us if your Likhar Rewards member number is stolen, or if you believe your password has been stolen or compromised. You agree that you will provide accurate information to us at all times and to promptly notify us of any change in your information. Any changes to member profiles will result in an account freeze for up to 24 hours, meaning redemptions cannot be made in this time period. You understand that the receipt of benefits as a Likhar Rewards member may be subject to tax liability, and agree that any tax liability, including disclosure, with respect to your membership in Likhar Rewards is solely your responsibility.
e. Expiration of Points and Termination of Membership:
i. Expiration of Points: If there is no points activity in your Likhar Rewards account for any 24-month period, we may, at any time and in our sole discretion and without notice or liability to you, void and cancel any or all of your points.
ii. Termination of Your Membership in Likhar Rewards by You: You may terminate your membership in Likhar Rewards at any time by contacting us by any of the contact channels stated at the final chapter of these Terms & Conditions.
iii. Other Modifications to and Termination of Your Membership In Likhar Rewards By Us: In addition to the above, we may, to the largest extent permitted under applicable law, at any time in our sole discretion and without notice or any liability to you, (i) modify, suspend or terminate your membership in Likhar Rewards; (ii) modify, suspend or terminate your Elite Status; (iii) modify, suspend, void or cancel all or a portion of your points; (iv) modify, suspend, void or cancel your redemption of points. We may take these actions for the convenience of Likhar Rewards, or if there are reasonable grounds for suspecting, in our sole discretion, that (i) you have violated or are using the Program in a manner inconsistent with these Program Terms or the intent of the Program or any portion of the Program; (ii) you have misused or abused Likhar Rewards; (iii) your account activity or membership status involves or results from fraud, dishonesty, theft, or other illegal or improper means; (iv) you knowingly attempt to obtain or maintain more than one Likhar Rewards account; (v) your membership or participation in Likhar Rewards violates any applicable laws, terms or regulations; (vi) our provision of benefits under Likhar Rewards violates any applicable laws, terms or regulations; or (vii) you fail to pay any amounts due to or engage in abusive, inappropriate, offensive, or hostile conduct in connection with Likhar Rewards, Participating Properties, Likhar Hotels or our Partners, or their respective officers, directors, agents, employees, representatives or guests. These rights are in addition to any other remedy which may be available to us under applicable law and we have the right to take appropriate administrative and/or legal action, including, without limitation, criminal or civil prosecution, we deem necessary in our sole discretion.
iv. Effect of Termination: If your membership in Likhar Rewards is terminated for any reason, your Likhar Rewards account will be closed and all points in your Likhar Rewards account will be cancelled, forfeited, void and no longer available for redemption. If we modify, suspend, void or cancel any or all your points, such points will be removed from your Likhar Rewards account and will no longer be available for redemption.
f. Eligibility and Enrollment in the Likhar Rewards Americas program: Non-members and Members of Likhar Rewards are eligible to become a member of the Likhar Rewards Americas program for members who want to earn and redeem at Likhar hotels in the United States, Canada, Latin America or the Caribbean. Application for membership and enrollment in Likhar Rewards Americas program is subject to the Program Terms and Conditions and Privacy Policy as outlined by Likhar Hospitality, Inc. and can be found at https://www.Likharhotelsamericas.com/en-us/terms-and-conditions
a. Eligibility:Application for membership in Likhar Rewards for Bookers and Planners is open to individual persons who are of majority age in their place of residence. Likhar Rewards for Bookers and Planners members must provide and maintain an accurate email address and an accurate physical address, including city, and country of residence. An individual may maintain only one Likhar Rewards membership and may not earn Points on more than one Likhar Rewards account. Members may also maintain a Likhar Rewards for Business Americas membership, using the same name and email address. Membership and participation in Likhar Rewards is void where prohibited by applicable law, rule or regulation.
i. Eligibility as a Room Booker: Application for membership in Likhar Rewards for Bookers and Planners is open to individuals who meet the criteria above in section 3a and who are travel consultants in eligible countries who are members of ARC/IATA/CLIA/TIDS/TRUE; or who are in charge of planning room reservations for others such as Personal Assistants, Decision Makers and Small and Medium Travel Agencies.
ii. Eligibility as a Meeting and Event Planner: Application for membership in Likhar Rewards for Bookers and Planners is open to individuals who meet the criteria above in section 3a who are special event planners and other business professionals who plan meetings and conferences.
b. Enrollment: You may apply for membership in Likhar Rewards for Bookers and Planners at a Participating Property, online at www.Likharhotels.com/en-us/rewards/join-b2b, via Likhar Hotels App or by telephone by calling Member Services, to find the number for your area visit www.Likharhotels.com/en-us/contact-us. Travel Agents with IATA number can enrol online or via the contact center. We may, to the largest extent permitted under applicable law, in our sole discretion and without any liability to you, accept or decline your application for membership in Likhar Rewards for Bookers and Planners. If we accept your application for membership, we will establish a Likhar Rewards for Bookers and Planners account in your name and send your Likhar Rewards for Bookers and Planners account number to the email address you provide during enrollment. An individual may maintain only one Likhar Rewards membership and may not earn Points on more than one Likhar Rewards account
c. Membership Obligations: As a Likhar Rewards for Bookers and Planners member, you agree to comply with these Program Terms, the applicable terms and conditions of our Partners, and all applicable laws, rules and regulations. You agree that your participation in Likhar Rewards for Bookers and Planners is entirely at your own risk. You agree that if you object to any of these Program Terms, or any modifications thereof, or otherwise become dissatisfied with Likhar Rewards for Bookers and Planners to terminate your membership. You agree that you are responsible for restricting access to and maintaining the confidentiality of your Likhar Rewards for Bookers and Planners account number and member profile. You also agree to promptly notify us if you believe your Likhar Rewards for Bookers and Planners account number or member profile, including your password, has been stolen or compromised. You agree that you are responsible for restricting access to and maintaining the confidentiality of your Likhar Rewards member number, account and password, and accept any consequences of not complying with this obligation including loss or theft of points or personal data. You agree that you will provide accurate information to us at all times and to promptly notify us of any change in your information. Any changes to member profiles will result in an account freeze for up to 24 hours, meaning redemptions cannot be made in this time period You understand that the receipt of benefits as a Likhar Rewards for Bookers and Planners member may be subject to tax liability, and agree that any tax liability, including disclosure, with respect to your membership in Likhar Rewards for Bookers and Planners is solely your responsibility. Please consult a tax advisor regarding any questions about program taxes. Where required by law, you must notify your employer and/or agency, as applicable, and your customers and clients regarding your participation in the Program. By participating in the Program, you affirm that you have so notified your employer and/or agency, customers and clients, and that they understand that as a result of your membership in Likhar Rewards for Bookers and Planners you may receive Program benefits.
d. Expiration of Points and Termination of Membership:
i. Expiration of Points: If there is no points activity in your Likhar Rewards for Bookers and Planners account for any 24-month period, we may, at any time and in our sole discretion and without notice or liability to you, void and cancel any or all of your points.
ii. Termination of Your Membership in Likhar Rewards for Bookers and Planners by You: You may terminate your membership in Likhar Rewards for Bookers and Planners at any time by contacting us by any of the contact channels stated at the final chapter of these Terms & Conditions.
iii. Other Modifications to and Termination of Your Membership in Likhar Rewards for Bookers and Planners B y Us : In addition to the above, we may, to the largest extent permitted under applicable law, at any time in our sole discretion and without notice or any liability to you, (i) modify, suspend or terminate your membership in Likhar Rewards for Business; (ii) modify, suspend, void or cancel all or a portion of your points; (iii) modify, suspend, void or cancel your redemption of points. We may take these actions for the convenience of Likhar Rewards for Business , or if there are reasonable grounds for suspecting, in our sole discretion, that (i) you have violated or are using the Program in a manner inconsistent with these Program Terms or the intent of the Program or any portion of the Program; (ii) you have misused or abused Likhar Rewards for Business; (iii) your account activity or membership status involves or results from fraud, dishonesty, theft, or other illegal or improper means; (iv) you knowingly attempt to obtain or maintain more than one Likhar Rewards for Business account; (v) your membership or participation in Likhar Rewards for Business violates any applicable laws, terms or regulations; (vi) our provision of benefits under Likhar Rewards for Business violates any applicable laws, terms or regulations; or (vii) you fail to pay any amounts due to or engage in abusive, inappropriate, offensive, or hostile conduct in connection with Likhar Rewards for Business, Participating Properties, Likhar or our Partners, or their respective officers, directors, agents, employees, representatives or guests. These rights are in addition to any other remedy which may be available to us under applicable law and we have the right to take appropriate administrative and/or legal action, including, without limitation, criminal or civil prosecution, we deem necessary in our sole discretion.
iv. Effect of Termination: If your membership in Likhar Rewards for Bookers and Planners is terminated for any reason, your Likhar Rewards for Bookers and Planners account will be closed and all points in your Likhar Rewards for Business account will be cancelled, forfeited, void and no longer available for redemption. If we modify, suspend, void or cancel any or all your points, such points will be removed from your Likhar Rewards for Business account and will no longer be available for redemption.
e. Eligibility and Enrollment in the Likhar Rewards for Business Americas program: Non-members and Members of Likhar Rewards for Bookers and Planners are eligible to become a member of the Likhar Rewards for Business Americas program for members who want to earn and redeem at our hotels in the United States, Canada, Latin America and the Caribbean. Application for membership and enrollment in Likhar Rewards for Business Americas program is subject to the Program Terms and Conditions and Privacy Policy as outlined by Likhar Hospitality, Inc., and can be found at www.Likharhotelsamericas.com/en-us/terms-and-conditions.
a. Earning Points in Likhar Rewards:
i. At Participating Properties: Likhar Rewards members can earn points per U.S. dollar spent on Room Charges and Eligible Food and Beverages at Participating Properties when added to the bill and paid upon checkout. The points and benefits proposition is dependent on the member’s tier level, and member choice of benefits prior to booking their stay. For preferences to apply to the stay, members must alter the settings in their member’s private area prior to completing the reservation.
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Tier / Options |
Club | Premium | VIP |
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Earn Propositions and benefits to choose between: |
Up to 10% discount with Member only rate 8 points per $ spend
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Pre-set preference : Up to 10% discount with Member only rate
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Pre-set preference : Up to 10% discount with Member only rate
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Activate discount booster:
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Activate discount booster:
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Food and Beverage
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Food and beverage when dining in the hotel will earn points as per the earn proposition set prior to reservation.
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Meetings and Events |
Members earn 5 points per $ spend on meetings and events. Maximum 250,000 points per event. |
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Likhar Rewards Bookers and Planners cannot alter their preferred earn settings for their personal stay, and will obtain up to 10% discount earning 27 points per $ spend as Premium, and 36 points per $ spend when VIP. Further benefits are outlined in the “further benefits” section of the terms and conditions. Discount does not apply to tax or tip, alcoholic beverages, room service or in-room dining, catering or banquets, or group or parties of six or more. You must provide your Likhar Rewards member number when the reservation is made or at check-in. No points will be earned and no Eligible Nights/Stay contributing to tier status will be credited if a property ceases to be a Participating Property after a reservation is made but before an Eligible Stay.
Points are considered earned once the stay has been completed on an eligible stay, all charges have been fully paid, and the points have been added to your account. Points are not available for redemption before an Eligible Stay has been completed, fully paid, and added to your account. Points may be earned by only one Likhar Rewards member per Eligible Stay, and that member must appear on the reservation and be the registered guest.
Points may be earned on up to three rooms booked under the same reservation, but credit for multiple rooms must be requested at or before the time of check-in and the member must appear on the reservation for at least one of the booked rooms and be a registered guest for the duration of the Eligible Stay. Points may not be earned for any other reservations that do not include the Likhar Rewards member’s name on the reservation and for which the member is not the registered guest. Only the room in which the member is registered as a guest for the duration of the Eligible Stay will count toward Elite status.
ii. Through Partners: Likhar Rewards members may earn points with our Partners. These opportunities may vary based on the Likhar Rewards member’s country of residence or where the transaction is taking place, may not be available to all members, are subject to change at any time without notice, are governed by these Program Terms, and are subject to additional terms and conditions as required by an individual Partner. Partners are independent entities and we are not responsible for the nature or quality of products or services provided by any Partners, nor for any solicitation or marketing efforts by any Partners. You are responsible for complying with Partners’ terms and conditions, and privacy and usage policies. We are not responsible for and assume no liability for the terms, changes or discontinuances of Partners’ terms, conditions, privacy and usage policies, products, or services. By providing your Likhar Rewards member number to a Participating Property, you indicate your preference to earn points.
iii. Purchasing Points: We may offer Likhar Rewards members, from time to time and in our sole discretion, the option to purchase points. We currently offer members the option to purchase points through Points.com. Additional terms and conditions apply, and may be found at https://www.Likharhotels.com/en-us/rewards/earn. Points that are purchased are subject to these Program Terms. Any other sale, purchase, barter, auction, gift, transfer or assignment of points, except as may be specifically allowed in these Program Terms, is prohibited and will not be honored.
b. Earning Points in Likhar Rewards for Bookers and Planners: Points can be earned by travel agents, travel arrangers, meeting and event planners, and other business professionals who book rooms on behalf of someone else and/or plan meetings and conferences at Participating Properties.
i. Earning Points for Room Bookings: Travel Agent and travel arranger members may earn 10 points per dollar spent for Eligible Bookings at paricipating properties when booking travel for others. If you are booking a stay at a Participating Property in the Likhar Hotel Group portfolio in Europe, Middle East, Africa or Asia-Pacific, you will need to be a member of Likhar Rewards for Bookers and Planners and enter your 16-digit member number in the global distribution system (GDS) to earn points for that bookingEligible bookings can be made directly on Likhar Hotel website or at hotel level. Additional instructions on how to book and earn points can be found at: https://www.Likharhotels.com/en-us/rewards/business. Points will be issued at time of the guest’s stay. Nights or stays booked on behalf of someone else do not count towards your Elite Status. Likhar Rewards for Business Americas members who want to earn points must be a member of the program that supports the property they are booking. If you are booking a stay at a Participating Property in the Likhar Americas Hotel Group portfolio in the United States, Canada, Latin America and the Caribbean, you will need to be a member of Likhar Rewards Americas and enter your Likhar Rewards Americas program member number in the global distribution system (GDS) to earn points for that booking. Nights or stays booked for someone else or associated with a meeting or event do not count towards your Elite Status.
ii. Earning Points for Event Bookings: Meeting & Event Planner Members may earn 5 points per dollar spent for Event bookings (based on the total spend on the meeting room hire, food and beverage and bedrooms charged to a master bill up to a maximum of 250,000 points per event and 250,000 per room group booking.) Points for Event bookings may not be earned where prohibited by applicable law, rule or regulation. You must request to earn points for Event Bookings at the time the meeting, event or convention is booked by including your name and Likhar Rewards for Bookers and Planners member number on the contract with the Participating Property. Event Bookings must be applied to one master bill in order to be eligible for points. Only one Likhar Rewards for Bookers and Planners member may earn points for Event Bookings. You do not have to attend the meeting or event to be eligible to earn points for Event Bookings. Some services and amenities may not be provided directly by the Participating Property, and these and other charges, including charges for cancellation, attrition, and other payments, may not be eligible as Event Bookings. Nights or stays associated with a meeting or event do not count towards your Elite Status.
Application for Likhar Rewards for Bookers and Planners is open to individual persons who have acknowledged and agreed to the Program’s terms and conditions and who are: (i) invited and approved by Likhar Rewards, in its sole discretion; (ii) located in eligible countries, as determined in our sole discretion; (iii) who are of majority of age in their place of residence; (iv) responsible for the reservation of hotel rooms on behalf of their employer’s or organization; (v) employed by an organization that Likhar Rewards has approved in its sole discretion; and (vi) not a professional travel agent who books for individuals outside his/her employer and/or organization. An individual may not earn points for anyone else.
You must notify and inform your employer, as well as receive permission from your employer regarding your participation in Likhar Rewards for Bookers and Planners. By participating in Likhar Rewards for Bookers and Planners, you affirm and certify that:
a. you have so notified and informed your employer (and any traveler for whom you reserve hotel rooms) and that they read and understand the Privacy Policy and understand and agree that as a result of your membership in Likhar Rewards for Bookers and Planners you may provide personal information about them and may receive Likhar Rewards for Bookers and Planners benefits;
b. you will comply with any terms and conditions, including travel policies, gift policies, and incentive policies of your employer, customers and clients;
c. you will comply with any applicable laws;
d. you will, when required by us, provide us with written evidence that you have made all necessary disclosures and have obtained all necessary consents;
e. you are not employed by any non-U.S. government (including any non-U.S. state-owned enterprise, or any non-U.S. government ministry, agency or similar body exercising any executive, judicial, arbitral, regulatory or administrative functions of or pertaining to government); and
f. you will notify us immediately of any change in your employer and update your information and ensure that you notify and obtain the permission of your new employer and comply with the requirements set out about.
iv. Disclosure and Consent: You are responsible for disclosing to and receiving consent from your employer, principal and/or client that you will earn points and other incentives received from Likhar Rewards for Bookers and Planners, and must comply with any applicable gift and incentive policies.
c. Redeeming Points:
i. Generally: Likhar Rewards and Likhar Rewards for Bookers and Planners members may redeem points at Participating Properties or through our Partners. Points may be redeemed for the benefit of the Likhar Rewards or Likhar Rewards for Bookers and Planners member or for another individual as a gift. Members can book an Award Night as a gift for their friend or family member but they cannot sell it for a profit. Except for transfers of points expressly allowed in these Program Terms or with Likhar’s written consent, points may not otherwise be sold, exchanged, bartered, brokered, transferred, purchased, auctioned, or given away. Redemption options are subject to change from time to time without notice in our sole discretion.
When redeeming points, you will be required to verify your Likhar Rewards or Likhar Rewards for Bookers and Planners account information. The corresponding number of points will be subtracted from your account at the time the transaction is initiated, and there must be a sufficient number of points in your account at that time for the transaction. Points in two or more different accounts may not be combined for redemption. Redemption transactions may be approved or revoked in the sole discretion of Likhar.
ii. At Participating Properties:
a. Award Nights: Likhar Rewards or Likhar Rewards for Bookers and Planners members may redeem points for Award Nights at Participating Properties, subject to availability. Award Night reservations must be made in advance, and must be made through the Likhar Hotels website or the Likhar Hotels mobile app. Award Nights may not be combined with other certificates, discounts, packages, or promotional offers and are not commissionable, including without limitation commissions to travel agents, unless specified as a separate promotion. Award Nights apply to a standard room with standard occupancy. Additional occupants are subject to the Participating Property’s standard extra person charges. In avoidance of doubt, even if a member makes a booking for 3 people on an award night redemption for standard room, a member will still need to pay for the extra person. Award Nights are subject to each Participating Property’s cancellation, guarantee and deposit policies. Points equal to one night of an Award Night reservation will be deducted from your account if your reservation is not canceled in accordance with the Participating Property’s cancellation policy. Any incidental charges in connection with an Award Night are the sole responsibility of the member.
If a hotel ceases to be a Participating Property after an Award Night reservation is made, but before the actual stay, Likhar will use reasonable efforts to have the hotel honor the Award Night reservation, but cannot and does not guarantee that any such Award Night reservations will be honored. In addition, at the discretion of Likhar, Award Nights may not be available for reservation at a hotel once it is determined that such hotel will be leaving the Likhar system or otherwise will cease to be a hotel in the Likhar system regardless of the length of time before such hotel actually leaves the system.
b. Pay with points: Members can redeem their points in the hotel for services consumed during the stay, or for the stay itself at checkout, paying a minimum of 10 points.
v. Through Partners: Likhar Rewards members may redeem points with our Partners. Redemption opportunities and requirements with each Partner vary, are not available where prohibited by law, are subject to change at any time, are governed by these Program Terms, and are subject to additional terms and conditions as required by an individual Partner. Partners are independent entities and Likhar Rewards is not responsible for the nature or quality of products or services provided by any Partners, nor for any solicitation or marketing efforts by any Partners. You are responsible for directly checking and complying with a Partners’ terms, conditions, and privacy and usage policies. We are not responsible for and assume no liability for the terms, changes or discontinuances of Partners’ terms, conditions, privacy and usage policies, products or services.
vi. Donating Points:Likhar Rewards members may donate points to certain nonprofit organizations, as determined by us from time to time in our sole discretion. Any other donation, transfer or gift of points is prohibited and will not be honored. Donated points are not tax deductible.
d. Transferring Points through Global Points Transfer: Likhar Rewards and Likhar Rewards for Bookers and Planners members may transfer points to Likhar Rewards Americas, the Likhar Hotel Group Americas loyalty program which supports members who earn and redeem in the United States, Canada, Latin America and the Caribbean. Members must have an account in both the Likhar Rewards and Likhar Rewards Americas program with the same email address and name in the account to use the Global Points Transfer process. All Global Points Transfer terms and conditions apply, visit Likharhotels.com/globalpointstransfer for more information and to view the terms and conditions. Likhar Rewards reserves the right to, in its sole discretion, disqualify any member from participation in the Transfer option; to make changes to the programs in accordance with the Program terms and conditions; and to modify or discontinue the transfer option in whole or in part, including, without limitation, prices, point increments, and the use of Points.com for the processing of purchased points, without prior notice.
e. Points transfer: Likhar Rewards members may transfer points within the programme to a maximum of 5 members per month. Members who have points transferred to them may not receive points from more than 5 accounts in one month. The maximum amount of points a member can receive in to their account from points transfer per month is 100,000 points. To complete or receive a points transfer, a member must be a member of Likhar Rewards for more than 30 days.
f. Miscellaneous:
i. Online Account: Once you are enrolled in Likhar Rewards and/or Likhar Rewards for Bookers and Planners, you must activate your online account. Likhar will endeavor to credit your account with points on a timely basis. You are responsible for verifying that points are properly credited to your Likhar Rewards or Likhar Rewards for Bookers and Planners account. Any claim for points not properly credited must be received by Likhar with supporting documentation within six (6) months of the date of the claimed accrual of such points.
ii. Transfers: E: Except as expressly allowed in these Program Terms or with Likhar’s written consent, Likhar Rewards or Likhar Rewards for Bookers and Planners membership, points, Award Nights, Elite Status and other Program benefits may not be sold, exchanged, bartered, brokered, transferred, purchased, auctioned or given away, including without limitation as part of a domestic relations matter, divorce, inheritance, or otherwise by operation of law. Members can book an Award Night as a gift for their friend or family member but they cannot sell it for a profit.
1. Transfers upon Death: Points belonging to a Likhar Rewards or Likhar Rewards for Bookers and Planners member who is deceased may be transferred to the account of the deceased member’s beneficiary(ies) in our sole discretion. The deceased member’s membership in Likhar Rewards or Likhar Rewards for Business must have been in good standing at the time of death. The transfer request must include documentation showing proof of death, such as a death certificate, and proof of authority to make the request, such as court documents or the decedent’s will. Requests must be made within one (1) year of the date of death or the deceased member’s account will be closed and all points forfeited./p>
iii. No Cash Value: Except where required by law, points have no cash value and do not constitute member property. Accumulation of points does not entitle members to any vested rights with respect to any awards or the Program. As a Likhar Rewards or Likhar Rewards for Bookers and Planners member, the only right you acquire in points is the opportunity to surrender them for redemption in accordance with these Program Terms.
g. Benefits: Likhar Rewards member benefits vary by participating hotel and brand, are subject to availability, and are subject to change at any time. Certain member benefits are available only when the member is the registered guest for an eligible stay. All Likhar Rewards Terms and Conditions apply. Void where prohibited by law. Likhar Rewards members will receive localized, in-hotel member benefits at Likhar Hotel Group properties in China.
i. Member Only Rate: The up to 10% discount is applied to all Likhar Rewards members and is only for direct bookings made on Likhar Hotel Group brand website, mobile site, mobile app, hotel reservations and Contact Center.
ii. Discounts on Food and Beverage:Discounts on Food and beverages apply to participating restaurants. The discount does not apply to tax or tip, alcoholic beverages, room services or in-room dining, catering or banquets, or groups or parties of six or more. Member must be present, must provide their Likhar Rewards member number and proof of Elite status, and must request the discount at or prior to completing their dining experience. Discount cannot be applied at the hotel’s front desk. Discount may not be combined with other offers or promotions. Contact the Hotel directly to determine if the hotel’s restaurants is participating.
iii. Priority line: The dedicated line applies for all Likhar Rewards member and guests who performed the online check-in. Upon availability and according to volume
iv. Free room upgrade: Free room upgrades are available only when the Elite member is the registered guest. One complimentary room upgrade per Elite member and per eligible stay may be offered. Room upgrades are determined by the participating hotel depending on availability at time of check-in. Room upgrades vary by property and by room category and may include a room in a preferred location, a room with a preferred view, or a recently renovated room. Premium members are eligible for a room in the next best category. VIP members are eligible for a room in the best room available.
v. Early check-in and late check-out: Early check-in and late check-out is based on availability and are available only when the Elite member is the registered guest. Early check-in and late check-out mean two hours prior to or two hours later than the hotel’s published check-in and check-out time. Hotels may require a credit card number on file for the reservation.
vi. Discount booster (20% discount): : Up to 20% discount may be applied to the member when the option is enabled on the account. The discount is applied only for bookings made directly on Likhar Hotel Group direct channels. Including : Brand website, Likhar Hotel App, Likhar Hotel Group Contact Center and directly in Likhar Hotels
vii. My Favorite Hotel:
a. Priority list : Priority List guarantees that the member will be contacted first to book if a cancellation occurs. Please contact the hotel if fully booked to be listed in the priority list. The priority list does not ensure availability for booking and is upon availability. Priority list is only available when the hotel has been selected as the “favorite” hotel by the member in their account. The priority list is only available for Elite members and for the Elite member’s personal guestroom only, for a Room at specified Rates, and is subject to the hotel’s guarantee and cancellation policy. When registering to be put on priority list, the reservation cannot be paid with points.
b. Favorite Room : Room assigned at check-in. Only available when the hotel has been selected as “favorite” by the member in his account. Upon availability.
c. Luggage storage : Only available when the hotel has been selected as the “favorite” hotel by the member in their account. The benefit will be available immediately following the completion of an eligible stay, and when the member has a future stay booked at the same property in the following 20 days after check-out. A maximum of two suitcases are allowed per member. Items are placed in storage under the condition that access is permitted only by the registered guest in person.
It is not permitted to deposit one of the following items: guns, drugs, medication, and perishables. Also, it is recommended not to leave any valuable assets such as: money, jewellery, personal documents, or legal documents. If the future reservation is cancelled for any reason (including force majeure) the member must contact the hotel proactively to agree on a way of shipping the belongings to a convenient address. The shipping will be funded by the member. If after 30 days post cancellation the member has not contacted the hotel, or both parties have not come to an agreement, the hotel will discard the items.
The hotel is responsible for the security of the items stored and the hotel assumes responsibility for losses due to fault or negligence of the hotel only up to a maximum amount of EUR 3.580 or the legal responsibility under local law. Members will have to prove the value of any missing contents and to document that their insurance does not cover that loss.
viii. Free Breakfast for two: Is available only when the VIP member is the registered guest. In Asia Pacific, buffet breakfast is available for 2 people, with one being the registered VIP member, for each night of an eligible stay. In Europe, the Middle East and Africa, two breakfasts are available per night of an eligible stay
ix. Access to exclusive area: Upon availability in the hotel.
x. Contact Center: 24/7 Premium exclusive Contact Center and 24/7 VIP exclusive Contact Center: is available 24 hours a day, 7 days a week in English. Other languages will be supported in a different schedule or online.
xi. Vouchers: Vouchers are offered at the discretion of Likhar, for use by the guest they are issued to. The book and use by dates are specified with the respective voucher, validity of which may not be extended. The rules of consumption for the voucher are specified per voucher, and may not be altered.
Vouchers cannot be combined with other promotions unless specified on the voucher.
Vouchers cannot be cancelled or refunded unless otherwise stated on the specific voucher conditions, where standard Likhar Rewards terms and conditions apply.
Vouchers may not be sold, exchanged, bartered, brokered, transferred, purchased, auctioned, or given away.
xii. Member get Member: Referrer is a Member of Likhar Rewards who is referring a friend into the program.
Referee is a New member of Likhar Rewards who has enrolled specifically through a referral link provided by a Likhar Rewards member.
Member must be logged-in and recognized as Member of Likhar Rewards to be able to refer a friend.
Member may refer a friend through the link available in their member’s account only. No other form of referral will be valid to receive the bonus points. If the person who was referred into the program, enrolled in Likhar Rewards through the generic enrollment form, the bonus points will not be awarded to both the referrer and the referee.
Both the referrer and the referee will earn 1,000 points. For the points to be earned the referee must:
a. Have enrolled through the specific link provided by the referrer.
b. Have booked an eligible stay through one of Likhar Hotel Group direct channels (Web, App, Contact Center or Hotel) within 365 days after registering through the referral link. The bonus points will be awarded after the first stay of the referee as a Likhar Rewards member
c. Have booked an eligible stay with his/her/their Likhar Rewards number filled out during booking.
d. Have checked-out of the property.
The points will be awarded on the referrer and referee account 5 to 7 business days after check-out.
Likhar Rewards member may earn up to 50,000 bonus points per calendar year through Refer a Friend. When the 50,000 bonus points earned is reached, members can still refer friends into the program but will not earn points.
If the referrer already reached 50,000 bonus points earned through Refer a Friend, the persons he/she/will refer into the program will still earn the 1,000 points after their first eligible stay.
a. Privacy Policy: Participation in Likhar Rewards is subject to the terms and conditions of the Likhar Guest Privacy Policy, found at www.Likharhotels.com/en-us/privacy (collectively our “Privacy Policies”), and our Site Usage Agreement set forth at www.Likharhotels.com/en-us/site-usage. You can find more information about the processing of your personal data by Likhar, including any rights in relation thereto, via the following link: https://www.Likharhotels.com/en-us/privacy.
b. Subject to Applicable Law: Membership and participation in Likhar Rewards and/or Likhar Rewards for Bookers and Planners , and the collection and redemption of points, is subject to and may be void where prohibited or restricted by applicable law, rule or regulation, or employer’s or customer’s policies or requirements. In addition, you may enjoy certain statutory rights pursuant to the law of your country of residence that may not be limited by these Program Terms. Nothing in these Program Terms shall limit such statutory rights.
c. Currency Conversion to U.S. Dollars: All amounts settled in a currency other than U.S. dollars will be converted to U.S. dollars at a conversion rate determined by us in our sole discretion.
d. Disclaimer of Warranties and Limitation of Liability:
Likhar OFFERS Likhar REWARDS AND Likhar REWARDS FOR BOOKERS AND PLANNERS, THESE PROGRAM TERMS, AND ANY OTHER RELATED SERVICES AND PRODUCTS “AS-IS” AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EXPRESSLY DISCLAIMS ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DESIGN, ACCURACY, CAPABILITY, SUFFICIENCY, SUITABILITY, CAPACITY, COMPLETENESS OR AVAILABILITY. WITHOUT LIMITING THE FOREGOING, Likhar DOES NOT REPRESENT, WARRANT, OR GUARANTY THAT Likhar REWARDS OR Likhar REWARDS FOR BOOKERS AND PLANNERS OR ANY OTHER RELATED SERVICES AND PRODUCTS WILL BE UNINTERRUPTED, WITHOUT OMISSIONS OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED OR CHANGES IMPLEMENTED.
YOU AGREE THAT UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, WILL Likhar, ITS OWNERS, AFFILIATES AND SUBSIDIARIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS HAVE ANY LIABILITY OR RESPONSIBILITY WHATSOEVER FOR, AND SHALL BE HELD HARMLESS AGAINST, ANY LIABILITY FOR ANY INJURIES, LOSSES OR DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES TO PERSONS, INCLUDING WITHOUT LIMITATION PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE ARISING IN WHILE OR IN PART, DIRECTLY OR INDIRECTLY, FROM MEMBERSHIP OR PARTICIPATION IN Likhar REWARDS OR Likhar REWARDS FOR BOOKERS AND PLANNERS OR USE OF AWARDS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Nothing in these Program Terms excludes or limits Likhar's liability for any matter in respect of which it would be unlawful for Likhar to exclude or restrict its liability. This may include (without limitation, depending on your country of residence) death or personal injury caused by Likhar's negligence, and fraud or fraudulent misrepresentation.
e. Indemnification: You agree to indemnify, release and hold harmless Likhar, the Participating Properties, and our Partners, and any of their parents, subsidiaries and affiliates, and their respective directors, officers, employees and agents, from any liability, costs, damages and fees (including attorney’s fees) arising out of any claims related to your membership in Likhar Rewards or Likhar Rewards for Bookers and Planners.
f. Program Modifications or Termination: To the largest extent permitted under applicable law, we reserve the right at any time, in our sole discretion, with or without notice and without any further liability or obligation, even though changes may affect the value of points already accumulated, to (i) add, modify, delete, change, suspend or terminate (“Change”) Likhar Rewards or Likhar Rewards for Bookers and Planners, in whole or in part; including without limitation any of the rules, procedures, conditions, benefits, awards, award levels, Participating Properties, Partner affiliations and opportunities, earning terms, redemption rules, or award availability (ii) Change these Program Terms, in whole or in part; (iii) Change any Likhar Rewards or Likhar Rewards for Bookers and Planners offers; (iv) Change the ability to redeem points in whole or in part; (v) Change the procedures for redeeming points, including the number of points required for redemption; (vi) Change the ability to accrue points, including but not limited to imposing time limits and changes in point values, in whole or in part; or (vii) assign in whole or in part Likhar Rewards or Likhar Rewards for Bookers and Planners to any related or unrelated entity. Upon assignment, the performance of the obligations herein will thereafter be the sole and direct responsibility of that entity. In the event of the termination of Likhar Rewards or Likhar Rewards for Bookers and Planners, all points not redeemed by the termination date of Likhar Rewards or Likhar Rewards for Bookers and Planners will be forfeited without compensation or any further obligation or liability, and no redemption of points will be honored thereafter. In accumulating points and otherwise participating in the Program, you may not rely upon the continued availability of Likhar Rewards or Likhar Rewards for Bookers and Planners, or any earning, redemption, or other offers made in connection with Likhar Rewards or Likhar Rewards for Bookers and Planners. All offers are available while supplies last, subject to any applicable cancellation policies, and are subject to change and/or revocation without notice. Program account information is our proprietary information and may be accessed by members only for the purpose of obtaining information regarding their account. We reserve the right to audit or investigate Program accounts and information at any time without notice to ensure compliance with Program Terms. During the course of an audit or investigation, information may be shared with parties assisting in such audit or investigation.
g. Governing Law and Interpretation: Your enrollment application and points earning and redemption claims under Likhar Rewards are subject to our verification and acceptance in our sole discretion, all of which acts shall be deemed made, performed, transacted, and closed in Belgium. Any claim or dispute arising or relating thereto or otherwise involving Likhar Rewards, membership or these Program Terms shall be governed and construed in accordance with the laws of Belgium, without regard to its choice of law or conflict of laws terms. All interpretations of the Program Terms shall be at the sole discretion of Likhar. The English language version of the Program Terms governs. However, nothing in these Terms shall affect your rights to rely on mandatory provisions of the law of your country of residence.
h. Dispute Resolution: Any action arising out of or relating to these Terms shall be brought exclusively before the courts of Brussels, Belgium. Without prejudice to the foregoing, if your country of residence gives you the right to do so, you may also bring legal proceedings in respect of these Program Terms in the courts of the country in which you are resident. If you are a resident of the European Union and wish to have more information on online dispute resolution, please follow this link to the website of the European Commission: http://ec.europa.eu/consumers/odr/. This link is provided as required by Regulation (EU) No 524/2013 of the European Parliament and of the Council, for information purposes only. Likhar is not obliged to participate in online dispute resolution.
i. Jury Trial: To the extent permissible under applicable law, the parties irrevocably waive any right they may have to a jury trial.
j. Statute of Limitations: Any and all rights to bring any claim or action relating to the Program, the Program Terms, any award, any redemption, or the parties' relationship must be brought within the period of limitation stipulated by applicable law which follow the first occurrence of the kind of act, event, condition or omission upon which the claim or action is based.
k. Attorneys' Fees: To the largest extent permitted under applicable law, the prevailing party in any action or proceeding arising under, out of, in connection with, or in relation to the Program, the Program terms, any award or reimbursement, or the parties’ relationship is entitled to recover its reasonable attorneys' fees and costs.
l. Force Majeure: Our failure to administer Likhar Rewards or Likhar Rewards for Bookers and Planners in accordance with these Program Terms because of an act of God, epidemic, pandemic, war, fire, riot, terrorism, earthquake, actions of federal, state or local governmental authorities, including but not limited to the imposition of sanctions, or for any other reason beyond our reasonable control will not be deemed a breach of these Program Terms.
m. Entire Agreement/Waiver: These Program Terms and the other terms expressly referenced herein and linked hereto constitute the entire agreement between you and us regarding your participation in Likhar Rewards Americas or Likhar Rewards for Business Americas, your opportunity to earn and redeem points through Likhar Rewards or Likhar Rewards for Bookers & Planners, and your entitlement to any other benefits of Likhar Rewards , and supersede all prior agreements between us, whether oral or written, including, without limitation, all previous versions of these Program Terms. If we fail to act with respect to your breach or anyone else's breach of these Program Terms on any occasion, we do not waive our right to act with respect to future or similar breaches.
n. Severability: If any provision of these Program Terms is held by a court of competent jurisdiction to be void, invalid, contrary to law, or unenforceable for any reason, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Program Terms shall remain in full force and effect.
o. Electronic Communications: When you interact with us over the Internet, you consent to the formation of contractual relations through electronic communications. You represent and warrant that you have the legal right, power and authority to agree to these Program Terms on behalf of yourself and the member or other entity on whose behalf you are acting while participating in the site if not acting only for yourself. You further agree that your use constitutes an electronic signature and that you have formed, executed, entered into, accepted the terms of, and otherwise authenticated these Program Terms and acknowledged and agreed that these Program Terms are an electronic record and as such are completely valid, have legal effect, are enforceable, and are binding on, and non-refutable by you and the member, buyer, supplier or other entity on whose behalf you are acting. You are responsible for remaining knowledgeable as to Program Terms, newsletters, account statements, the privacy policy and your membership account status. We may attempt, but are not required, to notify you of matters of interest, including notification of point forfeiture or Program changes. We are not liable for any failure to do so and are not responsible for incorrect or inaccurate transcription of your contact information, for problems related to any of the equipment or programming associated or utilized by you, for any human error, for any interruption, deletion, omission, defect or line failure of any electronic communications network or electronic transmission, for problems relating to computer, mobile or other equipment, software, inability to access any site or online service, for any other technical or non-technical error or malfunction, for lost, late, stolen, illegible, incomplete, garbled, misdirected, mutilate or postage-due mail, e-mail or other communication for whatever reason. You are responsible for creating and protecting private account access information and for maintaining the security of that information. We are not responsible for stolen or otherwise intercepted account access information. If the security of that information is breached, we are not liable for any access to that account, accumulation of points, award redemptions or other account activity that occurs as a result, and in no event are we responsible for reimbursing any points redeemed or other damages or losses claimed to occur as a result. If you become aware of any fraudulent or otherwise improper activity, you must report that activity to us immediately. You are responsible for advising us of any changes to your contact information.
p. Notices: Likhar reserves the right to post or give all notices or communications hereunder in the English language. However, these Program Terms do not affect your statutory rights to receive notices or communications by Likhar in the language determined by the law of the country of your residence.
q. Trademarks: Likhar Rewards, Likhar Rewards for Bookers and Planners, Likhar Blu, Likhar, Likhar RED, Park Plaza, Park Inn by Likhar, Country Inn & Suites by Likhar and any other current and future trademarks and service marks associated with Likhar Rewards Americas and Likhar Rewards for Business Americas are service marks and trademarks of Likhar, or its affiliates or subsidiaries, and may not be reproduced or utilized in any way without the express, prior written consent of Likhar.
r. Administration: . Likhar, its affiliates and subsidiaries may from time to time sell points to third parties, including Participating Properties and Partners, and redeem points for cash (including, without limitation, points received from Participating Properties), airline tickets and other merchandise from our Partners.
If you have questions about Likhar Rewards and/or Likhar Rewards for Bookers and Planners or these Program Terms, or to update your Likhar Rewards and/or Likhar Rewards for Bookers and Planners account information, please visit http://hotel.finbrink.com/Newlikhar/index.php/Welcome/Contact and contact us.